Privacy Policy

1. Introduction

Truc Tanphu ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy applies to all visitors, users, and others who access our website and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with our Services:

• Contact information you provide voluntarily, such as your name, email address, and phone number, when you submit an inquiry or request a review.
• Account and preference data relating to how you use our Services, such as pages visited and features accessed.
• Technical data such as IP address, browser type, device identifiers, and operating system, collected automatically through standard web logging and cookies.
• Communications you send us, including correspondence by email or through contact forms.

We do not knowingly collect sensitive personal data (such as health, biometric, or financial account credentials) through this website unless explicitly provided by you for a specific requested purpose.

3. How We Use Information

We use collected information for purposes that may include:

• Responding to inquiries and providing requested information about our Services;
• Operating, maintaining, and improving the functionality and content of our website;
• Communicating updates, administrative notices, or changes to our terms and policies;
• Analysing usage patterns to understand how visitors interact with our Services;
• Complying with applicable legal obligations and enforcing our agreements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember preferences, and understand how visitors use the site. You can configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of certain features of the Services.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to respond to your request, our legitimate interests in operating and improving our Services, and compliance with legal obligations.

6. Sharing and Disclosure

We do not sell personal information. We may share information in limited circumstances, including:

• With service providers who perform functions on our behalf, such as hosting, analytics, or email delivery, under appropriate confidentiality obligations;
• To comply with a legal obligation, court order, or governmental request;
• To protect the rights, property, or safety of Truc Tanphu, our users, or others;
• In connection with a merger, acquisition, or sale of assets, subject to equivalent privacy protections.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of our relationship with you and applicable legal, accounting, or reporting requirements.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Information we collect may be transferred to, stored, and processed in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, or restrict the use of your data, the right to object to certain processing, and the right to data portability. To exercise any such rights, please contact us using the details on our Contact page. We will respond to verifiable requests within a reasonable timeframe, consistent with applicable law.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last updated" date. Continued use of our Services after changes become effective constitutes acceptance of the revised policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.